How we protect your health and personal information.
Last Updated: August 2026. Health Havenly Care ("we," "our," "us") respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us.
We collect information you voluntarily provide when booking appointments, filling forms, or contacting us. This includes your name, email, phone number, address, date of birth, medical history, insurance details, and payment information. We also automatically collect technical data such as IP address, browser type, and usage patterns through cookies.
Your data is used to provide and coordinate your healthcare, communicate appointment details, process payments, send relevant wellness content (with your consent), and comply with legal and regulatory requirements including HIPAA.
All protected health information (PHI) is handled in strict accordance with the Health Insurance Portability and Accountability Act. We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.
We do not sell, rent, or trade your personal information. We may share information only with healthcare providers involved in your care, insurance companies for billing, laboratories for testing, and law enforcement when legally required.
Our website uses cookies to enhance user experience and analyze traffic. You can disable cookies through your browser settings, though some features may not function properly.
You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at info@healthhavenlycare.com.
We retain your medical records in accordance with Pennsylvania state law (minimum 7 years after last visit) and general business data for as long as necessary to fulfill the purposes outlined in this policy.
Our services are provided under parental or guardian consent for minors. We do not knowingly collect information from children under 13 without parental verification.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services indicates acceptance of any revisions.
For questions about this policy or your privacy rights, reach out to our Privacy Officer: